FAQs

What does my pre-paid booking include?

When you purchase a booking at Ramen-san that requires pre-payment, it covers your base meal, but it does not include supplemental food, alcoholic beverages, non-alcoholic beverages, coffee or tea unless a supplement is offered and chosen during the booking process.

Booking system logout times

Please be aware that you will have 7 minutes to complete the transaction once tickets are selected. If you exceed the allotted time you will be signed out and the tickets will be released back into our system for other guests to purchase.

Why is a service charge added to pre-paid booking?

For your convenience, all service and processing fees have been automatically calculated. No checks will be presented at the conclusion of the meal unless you order additional items from our ala carte menu.

Can I give my booking away or sell it?

Yes. The booking is completely transferable. Please note, however, that selling tickets for greater than face value may be illegal in your area. Anyone who purchases a ticket from another patron should take care to ensure that they have a received a formal transfer of the ticket through the restaurant's official website. Any tickets purchased on the secondary market are at the purchaser's risk. We cannot accept responsibility for forgeries or misrepresentations. profile.tocktix.com

How do I transfer my booking?

To transfer a booking, log into your Tock account at profile.tocktix.com. Once logged in, select "Your Bookings" on the upper right. To transfer a booking, click the "Transfer" button next to the specific booking. Note, you can only transfer bookings to another guest who has a Tock account.

Have additional questions?

If you have additional questions about Tock or your reservation, please visit the Tock help page.

Ramen-san

Chicago, Illinois

Ramen-san is an upbeat den of Japanese noodles and beer nestled in the Chicago River North dining district. We abide by three age-old principles: noodles make everything better, cold beer makes life more fun, and no one gets a room pumped up like Eric B. & Rakim.

Now booking through December 31, 2017

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